Make Money Online & Business review
Mastering Client Communication review
A $17.99 ebook on client communication, sharing its subject and its invented degree with another title here.
Pass
This is the most practical of the seller's business titles: setting expectations in writing and handling the awkward conversation early are what actually prevent client disputes, and the etiquette section addresses things freelancers get wrong daily. It would be worth the price with example emails attached, and none are promised. It also overlaps Client Magnet from the same seller, which covers retention at the same price, and both credit doctors with a PhD in Customer Psychology, here for twenty-nine years and there for thirty-two, a degree no university awards.
- Price
- $17.99
- Billing
- One-time payment
- Best for
- Freelancers who want the expectations-first argument
- Not for
- Anyone who bought the seller's Client Magnet title
Mastering Client Communication at a glance
The book covers the foundations of clear client communication, setting expectations and boundaries without losing clients, handling difficult conversations and conflict, building trust and long-term relationships, and etiquette for email, calls and meetings. Delivery is an instant download of unstated length, priced $17.99 beside a printed $47, with a 60-day refund window.
- Format
- Ebook, instant download after purchase
- Length
- Not stated: the order form gives no page count
- Contents
- The foundations of clear and effective client communication; How to set expectations and boundaries without losing clients; Strategies for handling difficult conversations and conflicts; Tips to build trust, credibility, and long-term relationships; Email, call, and meeting etiquette that leaves a positive impression
- Price
- $17.99 one time, listed beside a regular price of $47
- Refund window
- 60 days on the order form
- Credited author
- Ayesha Sarwar
- Credited co-author
- Dr. Joann Edwards, described as holding a PhD in Customer Psychology with 29 years of experience
- Readership claim
- Claims 367000+ readers
- Sales page
- None: the Digistore24 order form is the only description
- Seller
- GhulamBooks, listed as the merchant on the Digistore24 order form; no website, address or phone number is given anywhere. Digistore24 Inc. is the reseller of record.
- Digistore24 ID
- 635722
Expectations, then conflict
Communication foundations, expectations and boundaries, difficult conversations, trust and etiquette.
Setting expectations in writing is what prevents most client disputes.
The same invented degree, twice
Client Magnet from this seller covers the adjacent subject with the same PhD in Customer Psychology.
No example emails or templates are promised in either.
The co-author's degree does not exist
The listing credits Dr. Joann Edwards with a PhD in Customer Psychology and 29 years of experience. No university awards a doctorate in that, and it is the pattern across all 84 titles from this seller: each book gets its own doctor with a PhD in exactly that book's subject.
Three of those names appear twice with different doctorates and different decades of experience, so the credentials are generated rather than held.
The rest of the numbers are decoration
Claims 367000+ readers, although the seller has no website, no catalogue page and no way to check. The $47 regular price sits next to $17.99 on every title in the catalogue and is never charged.
The reviews carry first names and US or European cities, which cannot be verified either.
Pros and cons
What works
- Most practical of the seller's business titles
- Covers difficult conversations
- 60-day refund window on the order form
- Instant download, no add-ons in the cart
What does not
- No example emails or templates
- Overlaps Client Magnet from the same seller
- Co-author credited with a degree that does not exist
- Permanent $47 anchor price
- No sales page, author bio or sample
Mastering Client Communication FAQ
Are email templates included?
None are mentioned.
How does it differ from Client Magnet?
It covers the communication half of the same subject.
How much does it cost?
$17.99 as a one-time payment, with no sales tax added for a US address.
Can I get a refund?
Yes, the order form shows a 60-day money-back window.
Who wrote it?
The listing credits Ayesha Sarwar, with Dr. Joann Edwards as co-author. Neither has a verifiable profile, and the doctorate given is not a real academic field.
The bottom line
This is the most practical of the seller's business titles: setting expectations in writing and handling the awkward conversation early are what actually prevent client disputes, and the etiquette section addresses things freelancers get wrong daily. It would be worth the price with example emails attached, and none are promised. It also overlaps Client Magnet from the same seller, which covers retention at the same price, and both credit doctors with a PhD in Customer Psychology, here for twenty-nine years and there for thirty-two, a degree no university awards.
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