Contact
Contact us
One address, read by a person. Write to us about anything on this site, including the parts you think we got wrong.
Email us
Everything reaches the same inbox. There is no form, no ticket number and no chatbot in the way.
What we can help with
Our reviews record what a vendor's sales page and the Digistore24 order form said on the day we opened them. Sales pages get rewritten and prices move, so the fastest way to keep this site accurate is for a reader to tell us when something no longer matches.
Write to us about
- A price, billing model or refund term that has changed since we checked it
- A factual error in a review, with the page or screenshot that shows it
- A vendor's right of reply: if we reviewed your product, we will publish your response
- Press, research or data requests about our scoring and our findings
- A Digistore24 product you would like us to look at next
How we handle corrections
Send the evidence and we will check it against the order form ourselves before changing anything. If we were wrong, we correct the page and say what changed. We do not quietly edit a review and pretend it always read that way.
A correction can move a score up or down. Vendors are welcome to argue with a score, and several have. What no vendor can do is buy a better one.
What we cannot help with
We do not sell any of the products on this site and we never handle your payment. Every checkout on Worthorpass belongs to Digistore24, which is the seller of record for those transactions.
That means we cannot see your order, change it, resend your download or issue a refund. For anything to do with a purchase you have already made, contact Digistore24 support with the order number from your confirmation email. We can tell you what the refund terms said when we checked them, and that is the limit of what we know.
Response times
Worthorpass is a small operation, so replies usually take one to three business days. Reports of a wrong price or a broken link get looked at first, because they affect every reader who lands on that page.
Questions and answers
Do you accept payment for a review or a better score?
No. Scores are set from the seven criteria before any affiliate link is added to a page, and no vendor has ever changed one with money. Offers to pay for coverage are declined and are not published.
I bought something through your link and need a refund. What do I do?
Contact Digistore24 support with the order number in your confirmation email. Digistore24 is the seller of record and holds the payment, so it is the only party that can process a refund. We have no access to your order.
I am a vendor and I disagree with your review. Will you take it down?
We will not remove a review, but we will publish your reply alongside it and correct any fact you can show is wrong. Email us with the specific claim and the evidence.
Can I suggest a product for you to review?
Yes. Send the Digistore24 product name or ID. We cannot promise coverage, and suggesting a product does not influence the score it gets.